Terms & Condtions
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the website and services provided by Al Minha Documents Clearing Services LLC (“Company”, “we”, “our”, “us”).
By accessing our website or using our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
2. Scope of Services
Al Minha Documents Clearing Services LLC provides services including, but not limited to:
- Business setup services
- PRO (Public Relations Officer) services
- Document clearing and processing
- Visa and immigration assistance
- Trade license services
- Attestation, notary, and translation support
All services are subject to UAE laws and regulations.
3. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable laws
- Attempt to gain unauthorized access to our systems
- Disrupt or damage website functionality
- Submit false or misleading information
4. Client Responsibilities
By engaging our services, you agree to:
- Provide accurate, complete, and up-to-date information
- Submit all required documents on time
- Comply with UAE laws and regulations
- Respond promptly to requests for additional information
We are not responsible for delays caused by incomplete or incorrect information provided by the client.
5. Service Process & Timelines
- Processing times may vary depending on the type of service and government authority requirements
- Estimated timelines are indicative and not guaranteed
- Delays caused by government authorities or external factors are beyond our control
6. Fees & Payments
- All service fees will be communicated prior to service initiation
- Payments may include government fees, service charges, and third-party costs
- Full or partial advance payment may be required depending on the service
Payment Terms:
- Payments are non-refundable once the service process has begun, unless otherwise agreed in writing
- Additional charges may apply for changes in scope or additional requirements
7. Refund Policy
Refunds, if applicable, will be considered under the following conditions:
- If a service has not yet been initiated
- If we are unable to deliver the agreed service due to internal limitations
Refunds are not applicable for:
- Government fees already paid
- Services already processed or submitted
- Delays or rejections caused by authorities or incorrect client information
8. Third-Party Involvement
Certain services may involve third parties such as:
- Government authorities
- Typing centers
- Translation providers
- Attestation services
We are not responsible for the actions, delays, or decisions of third parties.
9. Limitation of Liability
Al Minha Documents Clearing Services LLC shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or rejections by government authorities
- Losses resulting from inaccurate information provided by the client
Our liability, if any, is limited to the service fee paid to us.
10. Confidentiality
We treat all client information and documents with strict confidentiality and use them only for the purpose of delivering the requested services.
11. Intellectual Property
All website content, including text, design, logos, and graphics, is the property of Al Minha Documents Clearing Services LLC and may not be copied or used without permission.
12. Termination of Services
We reserve the right to refuse or terminate services if:
- The client provides false or misleading information
- The service requested violates UAE laws
- There is misuse of our services
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of Dubai courts.
14. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
15. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Al Minha Documents Clearing Services LLC
Dubai, United Arab Emirates
Email: info@alminhabusiness.com