Privacy Policy
1. Introduction
Al Minha Documents Clearing Services LLC (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Information
- Full name
- Phone number
- Email address
- Address (if provided)
- Any information submitted through contact forms or communication channels
2.2 Business Information
- Company name
- Business activity details
- Shareholder or partner details
- Documents required for processing (passport copies, licenses, etc.)
2.3 Technical Data
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the website
- Referring websites
2.4 Cookies and Tracking Data
We may use cookies and similar technologies to enhance user experience and analyze website traffic.
3. How We Use Your Information
We use collected data for the following purposes:
- To provide and manage our services
- To process applications, documentation, and government-related procedures
- To respond to inquiries and customer support requests
- To communicate updates, notifications, and service-related information
- To improve our website, services, and user experience
- To comply with legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data based on:
- Your consent
- Performance of a contract or service
- Compliance with legal obligations
- Legitimate business interests
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
- UAE government authorities for processing applications (e.g., MOHRE, GDRFA)
- Third-party service providers assisting in delivering services (e.g., typing centers, translation providers)
- Legal or regulatory authorities when required by law
- Internal staff and authorized personnel strictly for service execution
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, or operational requirements
After this period, your data will be securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure data storage
- Restricted access to sensitive information
- Internal data protection procedures
While we take all reasonable steps, no method of transmission over the internet is completely secure.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing (where applicable)
- Object to certain types of data processing
To exercise your rights, please contact us using the details below.
9. Cookies Policy
Our website uses cookies to:
- Improve website functionality
- Analyze traffic and user behavior
- Enhance user experience
You may disable cookies through your browser settings. However, some features of the website may not function properly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.
11. International Data Transfers
Your information may be processed or transferred outside your country where necessary for service delivery. We ensure appropriate safeguards are in place for such transfers.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Al Minha Documents Clearing Services LLC
Dubai, United Arab Emirates
Email: info@alminhabusiness.com